Layam Group is a leading service provider for TrainingTraining

Layam Learning Academy is a part of Layam group of companies providing learning and development solutions across industries and hierarchies. We serve as valuable outsouring partners for many organisations in corporate training. Our success mantra lies in empowering the Human resource by providing end to end training.

Engaging people

Our collaborative and highly engaging approach delivers outstanding results by placing people at the centre of everything we do.

Influential enduring solutions

Our solutions are influential because they are bold and tailored. They endure because they are owned by our clients.

Talent matters

Our hallmark is in sensitizing our clients, candidates and associates with meaningful communication and offering enthralling, knowledgeable, and consultative service.

Courses

1. HUMAN RESOURCES
  • Bullying in the Workplace
  • Employee Accountability
  • Employee Dispute Resolution – Mediation through Peer Review
  • Creating a Dynamite Job Portfolio
  • Creating a Top-Notch Talent Management Program
  • Generation Gap – Closing the Generation Gap in the Workplace
  • Hiring for Success – Behavioral Interviewing Techniques
  • Human Resources Training – HR for the Non-HR Manager
  • Onboarding – The Essential Rules for a Successful Onboarding Program
  • Orientation Handbook – Getting Employees Off to a Good Start
  • Performance Management – Managing Employee Performance
  • Workplace Ergonomics: Injury Prevention Through Ergonomics
  • Workplace Harassment – What It is and What to Do About It
  • Workplace Violence – How to Manage Anger and Violence in the Workplace
  • Workplace Wellness
  • Disability Awareness – Working with People with Disabilities
  • Conducting Effective Performance Reviews
  • Mastering the Interview
  • Tough Topics: Talking to Employees about Personal Hygiene

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2. PSYCHOLOGY IN ORGANIZATIONS
  • Assertiveness for Maximum Impact
  • Developing Personal Effectiveness
  • Developing skills in Neuro Linguistic Skills
  • Effective Negotiation skills
  • Effective Interpersonal Skills
  • Positive influencing skills
  • Presentation skills – Developing a positive presenting style
  • The psychology of influencing and negotiation
  • Time and Self management
  • Anger Management – Understanding Anger
  • Building Your Self Esteem and Assertiveness Skills
  • Conflict Resolution – Dealing With Difficult People
  • Conflict Resolution – Getting Along In The Workplace
  • Emotional Intelligence (One Day)
  • Influence and Persuasion
  • Motivation Training – Motivating Your Workforce
  • NLP Tools for Real Life

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3. COMMUNICATION SKILLS
  • Advanced Communication skills
  • Advanced Presentation skills
  • Appreciate Enquiry
  • Business Communication
  • Conversational English
  • Counselling from an Organizational context
  • Cross cultural sensitization
  • Neuro Linguistic Programming for communications
  • Speaking in public with confidence
  • Transactional Analysis
  • Voice effectiveness and Accent Neutrilization
  • Verbal Communication Dynamics
  • Written Communication

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4. BUSINESS SKILLS
  • Budgets and Managing Money
  • Business Process Management
  • Business Ethics for the Office
  • Business Etiquette – Gaining That Extra Edge
  • Business Succession Planning – Developing and Maintaining a Succession Plan
  • Business Writing That Works
  • Writing Reports and Proposals
  • Writing a Business Plan
  • Writing for the Web
  • Skills for the Administrative Assistant
  • Risk Management
  • Basic Internet Marketing
  • Branding: Creating and Managing Your Corporate Brand
  • Conference and Event Management
  • Inventory Management – The Nuts and Bolts
  • Knowledge Management
  • Creating a Google AdWords Campaign
  • Personal Brand: Maximizing Personal Impact
  • Public Relations Boot Camp

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5.LEADERSHIP AND MANAGEMENT
  • Active Listening
  • Advanced Project Management
  • Balanced Scorecard Basics
  • Basic Business Management – Boot Camp for Business Owners
  • Business Leadership – Becoming Management Material
  • Accounting Skills for New Supervisors
  • Coaching and Mentoring
  • Crisis Management
  • Leadership Skills for Supervisors – Communication, Coaching, and Conflict
  • Managing Difficult Conversations
  • Managing Pressure and Maintaining Balance
  • Self-Leadership
  • The ABCs of Supervising Others
  • The Professional Supervisor
  • CRM – An Introduction to Customer Relationship Management
  • Becoming a leader
  • Becoming a Effective Mentor
  • Building and Leading Great Teams
  • Coaching skills for Manaers and Leaders
  • Conducting Effective Meetings
  • Conversational skills for managers
  • Creative problem solving for Managers
  • Decision Making skills for leaders
  • Developing culture of high performance
  • Developing Leadership oriented people skills
  • Developing Team and Business Congruence
  • Effective Delegation
  • Leadership and Management Skills
  • Leadership and spirituality
  • Leadership role in brand sesitivity
  • Motivation for Effective Leadership

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6.CUSTOMER SERVICE
  • Customer service skills
  • Effective channel Management
  • Handling Challenging customers

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7.SALES AND MARKETING
  • Marketing and Sales
  • Marketing for Small Businesses
  • Marketing with Social Media
  • Overcoming Objections to Nail the Sale
  • Prospecting for Leads like a Pro
  • Selling Smarter
  • Dynamite Sales Presentations
  • Negotiating for Results
  • Networking for Success
  • Building Relationships for Success in Sales
  • Call Center Training – Sales and Customer Service Training for Call Center Agents
  • Telemarketing – Using the Telephone as a Sales Tool
  • Field Sales Management
  • Advanced Selling skills
  • Cold calling and Building New Clientele
  • Communication skills for sales professionals
  • Consultative Selling skills
  • Creating customer centric approaches
  • Key account Management
  • Professional Telephone skills

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